FAQ

  • What is the average shipping transit time?

    For South East Asian countries it takes between 7 to 12 days

  • Are my Products from Vietnam?

    All Products listed in SHOPPU WORLD are made/manufactured in Vietnam

  • What happens when Products are NOT IN STOCK after i made payment?

    We will advise you on your REFUND for that Product Order which includes shipping and ADD that Product in your WISHLIST.

  • I still have some missing information for the booking. What should I do?

    Please feel free to append more information onto the booking as they become available. Incomplete bookings will be stored in our system for 45 days.

  • How is my parcel being shipped?

    Your Parcel is being shipped via Alpha Express Vietnam with a tracking reference. You can track your Parcel at www.Dpex.com

  • Receive a Verification email upon Registration

    Upon initial Registration, you will received a verification email. Please CLICK, https://www.shoppu.world/customer/verify/xxxxx This will activate your Registration and start shopping now.

  • Exchange Policy

    Due to the nature of the Products and Hygiene purposes. There is no Exchange Policy for all Items sold.

  • Refunds

    Shoppu will make refunds for the following; a) Product is Out Of Stock after Order Reference Issued b) Parcel has been deem LOST In Transit during shipping c) Wrong Items SHIPPED to you